Working With Product cards in PIM MARKETPROVIDER

1. General Concept

In PIM MARKETPROVIDER, products lie at the core of the system and serve as the central point for managing information. Each product belongs to a specific category and uses an information model that defines the set of available attributes (name, description, price, color, weight, etc.).

• SPU (Stock Product Unit) — the “product model” (general characteristics).
• SKU (Stock Keeping Unit) — individual variants of a specific product (e.g., different colors or sizes).

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2. Creating a Product Through the Interface

2.1. Selecting the Card Type (SKU or SPU)

1. Go to the “Products” section.
2. Click the “Create” button.
3. Choose what you want to create:
   • SKU (product card) — if you need to create a specific variant.
   • SPU (product model) — if you want to describe a general “base” product, to which variants will then be linked.

2.2. Choosing a Category

1. In the window that opens, use the search function or manually select the category to which the product will belong.
2. After selecting the category, the product creation interface will appear.

2.3. Filling In the Attributes

1. Basic Characteristics:

   • Product name
   • Brand
   • Manufacturer’s article number
   • EAN/UPC
   • Country of manufacture
   • Manufacturer
   • Internal article number
   • HS Code

2. Attribute Groups:
   The product card may have additional attributes grouped by topic (for example, “Cosmetics” with attributes such as “Volume,” “Hair Type,” etc.).

   • Numeric fields with a unit of measure (e.g., volume in ml).
   • Lists (single or multiple selection, sometimes with a limit on the number of choices).
   • Fields for descriptions, text strings, lists, dates, etc.

3. Media Content:

   • Images (uploaded by dragging and dropping, from DAM, or using the browser’s standard file upload).
   • Videos or PDF files (e.g., certificates, instructions).
   • Option to rearrange images and delete any unnecessary files.

4. When you have finished filling in all the fields, click “Create Product.” The system will save the product card and assign it the “New” status.

2.4. Product Statuses and General Information

• A newly created product gets the “New” status.
• You can change the status as needed (“Under Review,” “In progress,” "On moderation", "Complete".).
• At the top of the product card, you will see:
  • The product’s category
  • The completion percentage
  • The current status

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3. Deleting Products and Restoration

3.1. Deleting a Product

1. Go to “Home \ Products \ Edit Card (SKU).”
2. Click the “Move to Trash” button.
3. The product will move to the trash but will not yet be permanently removed from the system.

Permanently Deleting a Product

1. Go to the “Trash” tab.
2. Select the checkbox next to the product you want to remove and click “Delete.”
3. The product is then irreversibly removed from the system.

3.2. Restoring a Product

1. Products that have been moved to the trash appear in the “Trash” tab.
2. To restore a product, select the checkbox next to it and click “Restore from Trash.”
3. Upon restoration, the product is assigned the “New” status (or another default status specified by the system).

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4. Working with DAM (Data Asset Management)

A DAM tab is available in the product card:

• You can create a folder to store original files (photos, videos, documentation).
• DAM Features:
  • File upload (via “Upload”).
  • File storage in the main catalog’s hierarchy.
  • Preview and download.
  • Generating shareable links for colleagues or clients with a specified expiration date.

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5. Tags

• For quick filtering and searching of products, you can use tags.
• Tags are created in advance, and you can link them to product cards as you edit the product.

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6. Bulk Product Export and Import (Excel)

6.1. Exporting Products

1. In the “Products” section, select the required items (or select all).
2. Click “Export.”
3. Choose “Export Products” (for attribute information) or “Export Media” (for images/files).
4. If necessary, change the configuration:
   • You can export products from several categories into a single file.
   • You can limit which attributes are exported.
5. Start the export. You will receive an Excel file containing all the chosen attributes (or an archive for media).

6.2. Importing Products by Category

1. To upload a previously created file, go to “File Import.”
2. Select “Import by Categories.”
3. Specify the category to which the products belonged when exported.
4. Upload the Excel file and start the import process.
5. Check the import status in “Import Tasks.”:
   • “Successful”: All products were updated or created.
   • “Error”: Review details and fix any issues (e.g., incorrect attribute formatting).

6.3. Template Import (Custom Settings)

• If, during export, you modified the configuration (added/removed attributes, combined multiple categories into one file), use “Template Import.”
• Similarly, upload the resulting file— the system will match the data and update the relevant products accordingly.